Recent Posts

Investing in Excellence: Our Dedicated Technicians

3/18/2024 (Permalink)

SERVPRO extracting water from Commercial Building SERVPRO extracting water from Commercial Building

At the heart of any successful enterprise lies its people. For us, our greatest asset isn't just the state-of-the-art equipment we utilize or the innovative techniques we employ—it's the dedicated technicians who bring our services to life. Here, we take immense pride in our team of IICRC certified technicians, individuals who undergo extensive initial training and engage in continuous education throughout the year.

Why Training Matters

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets the gold standard for professionals in our industry. Our commitment to employing IICRC certified technicians isn't just about meeting industry regulations; it's about ensuring that our team possesses the highest level of expertise and skill.

Initial training serves as the foundation upon which our technicians build their careers. Rigorous courses cover a breadth of topics, from the latest cleaning techniques to safety protocols and customer service excellence. Through hands-on instruction and theoretical learning, our technicians gain the knowledge and confidence necessary to tackle any challenge they may encounter on the job.

However, our dedication doesn't stop there. Recognizing that our industry is constantly evolving, we prioritize ongoing education for our technicians. Through regular seminars, workshops, and online courses, we ensure that our team remains at the forefront of advancements in cleaning and restoration technology. This commitment not only enhances our technicians' individual capabilities but also translates to superior service for our clients.

Investing in People

At the core of our philosophy is the belief that investing in our technicians' training is synonymous with investing in our company's future. By empowering our team members to continually improve and expand their skills, we foster a culture of excellence and innovation.

Our technicians are more than just employees; they're valued members of our family. We recognize the hard work and dedication they bring to their roles each day, and we are committed to supporting their professional growth and development. Whether it's through mentorship programs, tuition reimbursement, or access to specialized training opportunities, we strive to provide our technicians with the resources they need to thrive.

The Impact on Service Quality

The benefits of investing in our technicians' training extend far beyond our organization—they directly impact the quality of service we provide to our clients. When you choose us, you're not just hiring a company; you're partnering with a team of highly skilled professionals who are passionate about delivering exceptional results.

Our technicians' expertise allows us to tackle even the most challenging cleaning and restoration projects with confidence and efficiency. From water damage restoration to carpet cleaning and everything in between, our team has the knowledge and experience to get the job done right the first time.

Furthermore, our commitment to ongoing education means that we are always abreast of the latest industry trends and best practices. This ensures that we can offer our clients the most effective solutions available, delivering results that exceed expectations every time.


At the end of the day, our success hinges on the caliber of our team. By investing in the training and development of our technicians, we not only elevate the quality of our services but also uphold our commitment to excellence. So, the next time you choose a cleaning and restoration company, remember that behind every successful project is a team of dedicated professionals who are passionate about their craft. Choose SERVPRO of Southeast Cobb, and experience the difference that trained and certified technicians can make.

Excellence in Plumbing: Adrienne Bennett

2/23/2024 (Permalink)

Woman Plumber in Construction Hat For decades, Adrienne Bennett has been shattering glass ceilings with her resilience and determination.

At SERVPRO of Southeast Cobb, our familiarity with reputable plumbers is extensive, but Adrienne Bennett's remarkable tale truly captivated our attention. Her expertise and dedication to her craft are not only impressive but also inspiring to us and the wider community. Bennett's remarkable journey serves as a testament to the power of perseverance and skill in the plumbing industry.

Black History Month at SERVPRO of Southeast Cobb Presents

Adrienne Bennett stands as a trailblazer in the field of plumbing, earning the distinction as the first African American woman to achieve the title of Master Plumber. Her remarkable journey is a testament to perseverance, breaking barriers, and defying stereotypes in a traditionally male-dominated industry. With her pioneering spirit and unwavering dedication, Bennett shattered glass ceilings and paved the way for diversity and inclusion in the plumbing profession. Her story not only inspires future generations but also highlights the importance of representation and equal opportunities in all fields of work

Hardship Only Made Her Stronger

While Bennett initially harbored aspirations of pursuing a career in mechanical engineering rather than plumbing, her trajectory took an unexpected turn following a contentious racial run-in. At the age of 22, during a presidential election rally, she crossed paths with a recruiter from the Mechanical Contractors Association of Detroit who was actively seeking minority women for apprenticeships. It was through this encounter that Bennett was presented with the opportunity to join a federally sponsored program for Skilled Trades, ultimately redirecting her career path towards plumbing.

Excellence in The Field

Beginning her journey as an apprentice in 1981, Bennett swiftly ascended through the ranks, achieving Journeyman Plumber status by 1985 after accumulating the requisite hours and passing all necessary exams. Undeterred by barriers, she set her sights higher, making history in 1987 as the first African American to attain the esteemed title of Master Plumber. Over her illustrious 43-year career, Bennett has assumed various roles, including Project Manager, Plumbing Inspector, and Code Enforcement officer. Her latest milestone is the establishment of Benkari LLC in 2008, a contract plumbing company based in Michigan.

Qualities We All Strive For

Adrienne Bennett's journey as the lone woman and African American on the job site in the demanding field of plumbing speaks volumes about her resilience and determination. Enduring the challenges of a profession often regarded as physically demanding and unglamorous, Bennett's unwavering commitment and work ethic set her apart. In an environment where perseverance is paramount, she consistently surpassed expectations, tackling tasks that many would find arduous and unpleasant with unparalleled grit and tenacity. Despite being in the minority, Bennett's excellence was undeniable, earning her high praise not only from her instructor but also from satisfied customers who recognized her exceptional skills and dedication. Her ability to thrive in the face of adversity serves as a testament to her indomitable spirit and unwavering pursuit of excellence.

Admiring Adrienne Bennett's tenacity, ingenuity, hard work, and unstoppable spirit, SERVPRO of Southeast Cobb is committed to emulating these qualities in our own endeavors. We are inspired by her example and motivated to uphold a standard of excellence in all aspects of our work, just as Bennett has demonstrated in her remarkable career.

Basement Water Seepage: 5 Critical Causes of Damages

10/30/2023 (Permalink)

The professionals at SERVPRO can help you combat basement water seepage!

Basement water seepage can lead to severe structural damage if left unaddressed. 

A basement is more than just an additional space or a storage zone in your home. It's an integral part of the structure, and keeping it in pristine condition is essential for the overall health and longevity of the entire property. One of the most common issues homeowners face in regions with fluctuating weather conditions is basement water seepage. And when left untreated, it can quickly escalate, leading to more complex problems and potential damage.

In this blog post, we'll explore the five most common causes of basement water seepage and delve into a real-life scenario from Smyrna, Georgia, where SERVPRO® was the hero. By the end, you'll know why your best decision is to choose SERVPRO for tackling your basement water seepage issues.

What is basement water seepage?

Basement water seepage refers to the unwanted entrance of water or moisture into the basement of a home or building. It's more subtle than flooding but can lead to significant structural issues, mold growth, and damage to your personal belongings over time. The main culprits for seepage are often related to the external environment or foundational issues.

Recognizing the signs of basement water seepage

Basement water seepage can be a silent adversary, discreetly wreaking havoc before homeowners even detect a problem. It's essential to remain vigilant and be aware of the warning signs to act promptly and prevent substantial damage. Here are some unmistakable signs that water is infiltrating your basement:

  1. Damp spots: Often seen on walls or floors, these indicate direct water penetration.
  2. Musty or moldy odor: A persistent stale smell hints at lingering moisture even if the basement appears dry.
  3. Wall discoloration or stains: Yellow or brown stains on walls, ceilings, or carpets often result from water damage.
  4. Peeling paint: Often a result of moisture trapped behind the paint, causing it to lose its adhesive properties.
  5. Warping wood: Bent or deformed wooden structures in the basement due to prolonged water exposure.
  6. Visible mold growth: Mold thrives in damp environments, so its presence directly points to moisture issues.
  7. Elevated humidity: If the basement feels more humid than the rest of the house without an apparent reason, suspect water seepage.

Observing these signs will allow you to intervene early, preventing more significant complications and potential structural damage.

5 causes of basement water seepage

The first step in treating seepage is identifying its root cause. Here are the five most common causes:

  1. Improper ground sloping: If the ground surrounding your home doesn't fall away from the foundation, it may lead to water pooling around the structure, eventually finding its way inside.
  2. Cracked foundations: Over time, foundation walls can develop cracks due to natural settling or external pressures. These cracks can allow water to seep inside.
  3. Inadequate drainage systems: With a proper drainage system, water might be directed away from the foundation, leading to potential seepage.
  4. Hydrostatic pressure: This is caused by water in the soil exerting pressure on the basement walls. When the pressure becomes too great, water can be forced through even the tiniest of cracks.
  5. Poorly sealed window wells: If the window wells in your basement need to be sealed properly, they can act as entry points for water during heavy rainfall.

How to stop water from seeping into the basement floor?

Prevention is always better than cure. Consider the following preventative measures:

  • Ensure that the ground around your home slopes away from the foundation.
  • Regularly inspect for and repair foundation cracks.
  • Install a proper drainage system that directs water away from your home.
  • Consider a sump pump for areas particularly prone to basement water seepage.
  • Ensure window wells are properly sealed and in good condition.

Are you thinking about finishing a basement with seepage?

Before considering finishing or renovating your basement, addressing any existing water seepage problems is imperative. A finished basement with ongoing water issues can damage flooring, walls, and stored items. Moreover, damp conditions are conducive to mold growth, which poses risks.

SERVPRO to the rescue

Now, let's journey to Smyrna, Georgia. After days of continuous rain, the Thompson family noticed tell-tale signs of basement water seepage. There were damp spots on the walls, a musty odor, and pooling water near the window wells. Recognizing the potential risks, they called in the SERVPRO experts of South Cobb.

Our team, equipped with advanced tools and unmatched expertise, quickly identified the multiple entry points for water. From sealing foundation cracks to rectifying the drainage system, SERVPRO addressed the immediate issue and implemented measures to prevent future occurrences. The basement was dried, cleaned, and restored to its original state, much to the Thompson family's relief.

Why choose SERVPRO for basement water seepage services?

The Thompson family's experience in Smyrna is one of the many testimonials of SERVPRO's commitment to excellence. Here's why SERVPRO is the go-to choice for basement water seepage:

  1. Expertise: With years of experience, our water damage professionals are adept at identifying and rectifying the root causes of seepage.
  2. Advanced tools: From moisture meters to industrial-grade dehumidifiers, our team is armed with state-of-the-art equipment to tackle seepage head-on.
  3. Holistic solutions: We believe in addressing the issue at its root, ensuring you don't face recurring problems.
  4. Customer service: Your satisfaction is our priority. We provide timely service, clear communication, and a hassle-free experience.

Wrapping up

Basement water seepage might seem like a minor inconvenience initially, but if left unchecked, it can snowball into a significant concern affecting your property's structure and value. Homeowners can significantly reduce the risks by understanding its causes and implementing preventative measures. However, it's essential to turn to trusted professionals for a holistic solution when faced with seepage issues.

SERVPRO stands out as the premier choice for addressing basement water seepage concerns. With our experience, advanced tools, and commitment to customer satisfaction, you can rest assured that your home is in the best hands. Don't let seepage dampen your peace of mind; choose SERVPRO.

3 Alarming Signs of Burnt Carpet in Your Property

9/25/2023 (Permalink)

The professionals at SERVPRO are ready to help you combat fire damage!

Do you know how to identify when you need help with burnt carpet?

A property's aesthetic appeal plays a crucial role in forming the first impression, and the carpet often plays a significant part. However, an unexpected event, such as a burnt carpet, can lead to visual displeasure and health concerns. Understanding the signs and knowing when to call in the experts, like our team at SERVPRO®, is essential for the safety and longevity of your property.

What is burnt carpet restoration?

Burnt carpet restoration refers to the process of repairing or restoring carpets that have been damaged due to burns. Whether it's a minor scorch mark from a dropped cigarette or significant damage from a fire caused by an electrical spark, professional fire restoration services can bring your carpet back to life, saving property owners the cost of a complete replacement and ensuring the living space remains attractive and safe.

3 common causes of burnt carpet

There are several reasons why a carpet may become burnt or damaged. Here are three of the most common causes:

  1. Cigarette burns: One of the leading causes of minor burns or scorch marks on carpets. While these might seem small, they can lead to discoloration and weaken the carpet fabric over time.
  2. Electrical sparks: Faulty wiring, overloaded power boards, or malfunctioning electronics can result in sparks that cause considerable burn marks.
  3. Heat appliances: Items like hair straighteners, curling irons, or even irons, if left unattended or dropped on the carpet, can cause burns.

Can a burnt carpet be repaired?

Yes, indeed! The burnt carpet can be repaired when addressed promptly. However, the success of the repair often depends on the burn's severity and the restoration service's expertise. For instance, more minor burns might be fixed by trimming the burnt fibers or using patchwork. In contrast, more significant damages might require professional tools and techniques to restore the carpet to its original state.

Does the burnt carpet need to be replaced?

Only sometimes. While severe burns that affect the carpet's integrity or larger areas might necessitate replacement, many instances of burnt carpet can be restored. The key lies in getting an expert assessment, like one from SERVPRO, to determine the best course of action.

SERVPRO to the rescue in Smyrna, Georgia!

Earlier this year, our dedicated SERVPRO team received a distress call from a property owner in Smyrna, Georgia. A minor electrical mishap led to a sizable portion of their lavish living room carpet being burnt. The owner was distraught, believing that the entire carpet would need replacement.

Our SERVPRO team, with years of experience in burnt carpet restoration, quickly assessed the damage. Using state-of-the-art equipment and techniques, we restored the damaged carpet area and ensured that the repair was seamless, keeping the visual continuity of the carpet intact. The property owner was elated at the outcome, grateful they didn't have to bear the costs and inconvenience of a total carpet replacement.

Why should property owners choose SERVPRO for burnt carpet restoration services?

  1. Experienced team: Our professionals are trained in handling various types of carpet damage, ensuring you receive the best solution tailored to your problem.
  2. Advanced techniques and tools: We utilize the latest technology and methods in burnt carpet restoration, ensuring effective and efficient results.
  3. Customer-centric approach: At SERVPRO, our primary focus is our clients' satisfaction. We provide timely service and transparent communication, striving to exceed expectations every time.

How does SERVPRO handle burnt carpet damage?

  1. Assessment: Our team starts by assessing the severity and extent of the carpet damage.
  2. Cleaning: We thoroughly clean the affected area, removing soot, debris, and potential contaminants.
  3. Repair or patching: Depending on the damage, we either trim the burnt fibers, patch the area using a matching piece, or employ specialized techniques to restore the carpet.
  4. Final inspection: Once the restoration is complete, a thorough review ensures that our quality standards are met and that the property owner is satisfied.


Burnt carpet damage, while distressing, doesn't always mean a complete loss. With the right expertise, tools, and techniques, carpets can be brought back to their original state, saving money and maintaining the aesthetics of your property. With SERVPRO's commitment to excellence, property owners can rest assured that their burnt carpet restoration needs are in capable hands. Contact us today for any questions on how we can alleviate your fire damage.

Hotel Kitchen Fires: 5 Common Causes and Powerful Insights

8/28/2023 (Permalink)

When flames dance, SERVPRO is there!

Hotel kitchen fires can erupt suddenly, wreaking havoc on property, assets, and reputation. 

As a property owner or manager, understanding the leading causes of a hotel kitchen fire is paramount to prevention and recovery. In this blog post, we delve into the common causes of hotel kitchen fires and shed light on a recent incident in Atlanta where SERVPRO® and their exceptional fire restoration services came to the rescue. Discover how SERVPRO can be your steadfast partner in fire-related distress.

What are common signs of hotel kitchen fires?

In the fast-paced environment of a hotel kitchen, recognizing the signs of an impending fire is vital. Detecting these early signs can prevent a minor issue from escalating into a catastrophic event. Watch for flickering or sparking electrical outlets, a lingering burning smell, or excessive smoke during cooking. Promptly addressing these signs can save lives and property.

What are the leading causes of hotel kitchen fires?

Hotel kitchen fires often originate from avoidable causes. The leading culprits include:

  • Grease buildup: Neglected cleaning routines can accumulate grease in kitchen hoods, vents, and exhaust systems. Over time, this buildup becomes a combustible hazard that can ignite quickly, engulfing the kitchen in flames.
  • Electrical malfunctions: Faulty wiring, damaged outlets, and malfunctioning kitchen appliances can trigger electrical fires. Regular inspections and maintenance are crucial to identify and address potential hazards before they escalate.
  • Unattended cooking: The chaos of a hotel kitchen can sometimes result in distracted chefs or cooks leaving their cooking stations alone. A moment's distraction and a lack of cooking safety can lead to overheating and ignition of flammable materials, causing a fire to break out.
  • Combustible storage: Improper storage of flammable materials—such as oils, cleaning supplies, and paper products—near heat sources or open flames can escalate a minor incident into a devastating fire.
  • Equipment failure: Malfunctioning kitchen equipment, such as stoves, ovens, and deep fryers, can generate sparks or excessive heat, igniting nearby materials.

5 SERVPRO tips to prevent hotel kitchen fires

Prevention is the cornerstone of fire safety in any commercial kitchen setting. Consider implementing these measures:

  1. Regular maintenance: Schedule routine inspections and maintenance for kitchen equipment, exhaust systems, and electrical components to identify and rectify potential fire hazards.
  2. Proper training: Ensure all kitchen staff undergoes comprehensive fire safety training, emphasizing the importance of vigilance, safe cooking practices, and swift action in case of a fire emergency.
  3. Adequate storage: Store flammable materials in designated, well-ventilated areas, away from heat sources. Implement strict storage protocols to prevent accidental ignition.
  4. Fire suppression systems: Install effective fire suppression systems, such as automatic sprinklers and fire extinguishers, to swiftly contain and extinguish fires before they escalate.
  5. Regular cleaning: Maintain a stringent cleaning schedule for kitchen hoods, vents, and exhaust systems to prevent grease buildup and reduce fire risk.

A swift response to a hotel kitchen fire in Atlanta

Earlier this year, a bustling hotel in Atlanta faced a nightmare scenario when a kitchen fire erupted unexpectedly. The flames quickly spread due to accumulated grease in the exhaust system, causing extensive damage to the kitchen and adjoining areas. Panicked staff evacuated guests while the local fire department worked to extinguish the blaze.

Once the fire was out, the hotel's management turned to SERVPRO for our renowned fire restoration services. Recognizing the urgency, the SERVPRO team arrived promptly, comprehensively assessing the damage. Our skilled technicians meticulously cleaned and restored the kitchen, eliminating all soot, smoke, and odor traces. With their advanced equipment and expertise, they salvaged many kitchen appliances, preventing further financial strain on the hotel.

The management was impressed by SERVPRO's swift response and our transparent communication throughout the restoration process. The hotel reopened its doors quickly, minimizing revenue loss and maintaining its reputation for impeccable service.

Why choose SERVPRO for hotel kitchen fire restoration?

In the wake of a hotel kitchen fire, choosing the right restoration partner is crucial. Here's why SERVPRO stands out:

  • Immediate response: SERVPRO understands the urgency of fire-related disasters. With a 24/7 emergency hotline, they're ready to respond swiftly, mitigating damage and reducing downtime.
  • Expertise and equipment: Backed by years of experience, SERVPRO's technicians are trained in the latest restoration techniques and equipped with state-of-the-art tools to tackle even the most challenging fire damage scenarios.
  • Comprehensive restoration: From cleaning and deodorizing to repairing and rebuilding, SERVPRO offers a full spectrum of restoration services, ensuring your property is returned to its pre-fire condition efficiently.
  • Minimized disruption: SERVPRO works diligently to expedite the restoration process, minimizing disruptions to your business operations and helping you get back on your feet faster.
  • Proven track record: With countless successful fire restoration projects, SERVPRO has earned a reputation for excellence in the industry.


Hotel kitchen fires are a severe threat that can have far-reaching consequences. By understanding the common causes and implementing preventive measures, property owners and managers can significantly reduce the risk of such incidents. However, having a reliable partner like SERVPRO can make all the difference when disaster strikes. Our prompt response, technical expertise, and dedication to restoring your property swiftly and efficiently set them apart as the go-to choice for commercial fire restoration services. Choose SERVPRO of South Cobb for peace of mind in the face of hotel kitchen fires.

Personal Protective Equipment in Restoration: 5 Safety Reasons

7/31/2023 (Permalink)

The professionals at SERVPRO always show up with the proper personal protective equipment.

Learn how personal protective equipment (PPE) keeps all parties safe during a restoration project.

When handling restoration jobs, the importance of personal protective equipment (PPE) cannot be overstated. At SERVPRO®, we recognize the inherent risks involved in restoring damaged properties, and we take the safety of our professionals and customers seriously. 

In this blog post, we will delve into the five crucial reasons why PPE is essential in restoration work, explore the various items of PPE used by our restoration experts, discuss when restoration professionals employ PPE, and conclude with why choosing SERVPRO of South Cobb for any restoration damages is a wise decision.

What is personal protective equipment (PPE)? 

Before we delve into the significance of PPE in restoration work, it is essential to understand what it entails. Personal protective equipment, commonly known as PPE, refers to specialized clothing, gear, and equipment designed to safeguard individuals from potential hazards and injuries in the workplace. 

In restoration jobs, PPE is a protective barrier against various risks, including exposure to harmful substances, airborne contaminants, and physical hazards.

5 crucial reasons PPE is essential in restoration jobs

  1. Protection against hazardous substances: during restoration projects, professionals often encounter dangerous substances such as mold, asbestos, or lead. PPE, such as respirators, gloves, and coveralls, protects against inhalation, skin contact, and ingestion of these substances. Using PPE, SERVPRO professionals mitigate the risk of short-term health issues and long-term complications associated with exposure to hazardous materials.
  2. Respiratory safety: restoration sites may harbor airborne particles, dust, or volatile organic compounds (VOCs) that can have detrimental effects. By wearing appropriate respirators, SERVPRO experts safeguard their lungs from inhaling these potentially harmful substances. This proactive approach not only ensures the well-being of our professionals but also prevents the spread of contaminants.
  3. Prevention of physical injuries: restoration sites can present physical hazards such as sharp objects, debris, or unstable structures. PPE— such as hard hats, safety glasses, and steel-toed boots—protects against these risks, significantly reducing the likelihood of injuries. By prioritizing PPE, SERVPRO professionals minimize accidents and maintain a safe work environment.
  4. Containment of contaminants: effective containment is a crucial aspect of restoration projects, especially when dealing with mold, water damage, or biohazardous materials. PPE, including coveralls, gloves, and shoe covers, creates a barrier that prevents the spread of contaminants to unaffected areas. SERVPRO professionals understand the importance of containing hazards to ensure the safety of both their team and the property's occupants.
  5. Compliance with regulations: restoration work is subject to various regulations and guidelines set forth by government agencies (OSHA) and industry standards. By adhering to these regulations and employing appropriate PPE, SERVPRO ensures compliance and maintains the highest level of professionalism. Compliance with PPE requirements showcases our commitment to safety, quality, and customer satisfaction.

What items of PPE do SERVPRO professionals use? 

At SERVPRO of South Cobb, our professionals are equipped with a comprehensive range of PPE to address the diverse challenges encountered in restoration jobs. Some of the items of PPE used by our experts include:

  • Respiratory protection:
    • N95 or higher-rated respirators
    • Full-face respirators with appropriate cartridges
  • Protective clothing:
    • Coveralls or disposable suits
    • Gloves (nitrile, latex, or chemical-resistant)
  • Eye and face protection:
    • Safety glasses or goggles
    • Face shields for additional protection
  • Foot protection:
    • Steel-toed boots or shoe covers
  • Head protection:
    • Hard hats or helmets

These items of PPE are carefully selected to provide optimal protection for our professionals and ensure their safety throughout the restoration process.

When do restoration professionals use PPE? 

At SERVPRO of South Cobb, our professionals strictly adhere to PPE protocols to ensure maximum safety during restoration projects. PPE is utilized in the following scenarios:

  • During initial assessment: even during the initial evaluation of a restoration job, our professionals prioritize their safety by wearing appropriate personal protective equipment. The PPE allows them to identify potential hazards and establish necessary precautions before commencing the restoration process.
  • During cleanup and removal: when handling contaminated materials, mold remediation, or water damage restoration, our experts wear personal protective equipment to protect themselves from exposure. Personal protective equipment ensures their well-being and prevents cross-contamination between areas.
  • During deodorization and sanitization: in situations where deodorization or sanitization is required, our professionals use PPE to safeguard themselves against the potentially harmful chemicals or fumes involved in the process. This approach guarantees our team and the property's occupants a safe environment.

Why choose SERVPRO for restoration? 

Choosing the right restoration service provider is paramount when facing property damage. Here's why SERVPRO stands out as the premier choice:

  1. Extensive experience and expertise: With years of industry experience and a team of highly skilled professionals, SERVPRO has established itself as a trusted leader in the restoration industry. Our experts possess the knowledge and expertise to handle a wide range of restoration projects, ensuring exceptional results every time.
  2. Commitment to safety and quality: SERVPRO prioritizes the safety of its professionals and customers above all else. By adhering to strict safety protocols and utilizing proper personal protective equipment, we create a secure environment for everyone involved. Our commitment to quality is reflected in our attention to detail, advanced equipment, and the use of industry best practices.
  3. Rapid response and 24/7 availability: emergencies can strike anytime, so SERVPRO is available 24/7 to promptly address restoration needs. Our swift response time ensures that damages are mitigated, and the restoration process begins as quickly as possible, minimizing further property deterioration.
  4. Comprehensive services: SERVPRO offers an extensive range of restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, and more. We streamline the restoration process and ensure efficient and effective results by providing a one-stop solution.
  5. Insurance coordination: dealing with insurance claims can be complex and time-consuming. SERVPRO simplifies the process by offering seamless coordination with insurance companies. Our experts work closely with insurance adjusters, providing detailed documentation and assistance, ensuring our customers have a smooth and hassle-free experience.

Wrapping up

Personal protective equipment is the backbone of safety in restoration jobs, and at SERVPRO of South Cobb, we take its usage seriously. By understanding the importance of personal protective equipment and employing it diligently, our professionals prioritize their safety and the safety of our customers. 

With our extensive experience, commitment to safety and quality, rapid response, comprehensive services, and insurance coordination, choosing SERVPRO for any restoration job ensures professionalism, reliability, and customer satisfaction. Trust the experts at SERVPRO of South Cobb to restore your property with precision and care while upholding the utmost safety standards throughout the restoration process.

Mastering Summer Humidity Control: 5 Expert Tips for Comfort

6/26/2023 (Permalink)

Understanding humidity control is essential for protecting your property from moisture damage.

Understanding humidity control will ensure your property avoids unwanted moisture damage this summer. 

When the summer season arrives, so does the relentless heat and oppressive humidity. As the temperature rises, so does the moisture in the air, making it challenging to maintain a comfortable indoor environment. 

High humidity levels can lead to problems like mold growth, musty odors, and even moisture damage to your belongings. That's why it's crucial to take control of summer humidity and create a serene oasis within your home. 

In this blog post, we will explore five essential tips to help you combat summer humidity and keep your living space cool, dry, and enjoyable. 

What is humidity control? 

Humidity control refers to maintaining optimal moisture levels in the air within your home during the summer months. By managing humidity, you can create a more comfortable indoor environment, prevent moisture-related problems, and improve the overall air quality.

How to test humidity levels?

Testing humidity levels in your property is essential to determine whether they are within the recommended range. Here are a couple of methods you can use to test humidity levels:

  • Hygrometer: A hygrometer is the most accurate and convenient way to measure humidity. This device is specifically designed to measure and display relative humidity. There are various types of hygrometers available, including digital and analog options. Place the hygrometer in the area you want to test; it will give you an accurate reading of the humidity levels.
  • Dew point calculation: Another method to estimate humidity levels is by calculating the dew point. The dew point is the temperature at which the air becomes saturated, and condensation occurs. You can use an online dew point calculator or a handheld device that measures temperature and humidity to determine the dew point. By comparing the current temperature with the dew point, you can gauge the relative humidity in the air.

By regularly testing the humidity levels in your property, you can identify potential issues and take appropriate measures to control and maintain optimal humidity for a comfortable living environment.

What are the effects of high humidity?

When humidity levels rise, moisture saturates the air, leading to several adverse consequences. Excessive humidity can cause many problems, such as condensation on windows and surfaces, musty odors, and a clammy, uncomfortable atmosphere. 

Additionally, high humidity creates an ideal breeding ground for mold, mildew, and dust mites, which can thrive in damp environments. Moreover, prolonged exposure to high humidity can damage furniture, wooden structures, and electronic equipment, leading to warping, corrosion, and malfunction.

5 tips to control humidity this summer

The Environmental Protection Agency (EPA) recommends keeping indoor humidity levels between 30% and 50%. Humidity levels below 30% can lead to dry air and respiratory discomfort, while levels above 50% can promote mold growth and cause damage to furniture and other belongings. Here are some tips to help keep the humidity levels in your property in the desired range:

  1. Proper ventilation: Proper ventilation is vital for humidity control. Ensure your home has adequate airflow by opening windows and doors whenever possible. Utilize exhaust fans in kitchens and bathrooms to remove excess moisture. Additionally, consider installing attic and whole-house fans to promote air circulation and reduce humidity levels.
  2. Air conditioning and dehumidification: Air conditioning not only cools the air but also helps to dehumidify it. Set your air conditioner to the "cool" and "dry" modes to remove excess moisture from the air. If your AC unit doesn't have a dehumidification setting, consider using a standalone dehumidifier in high-humidity areas of your home.
  3. Seal air leaks: Air leaks can increase your home's humidity levels. Check for gaps or cracks in windows, doors, and walls, and seal them properly using weatherstripping or caulk. You can maintain a more comfortable indoor environment by preventing warm, humid air from entering your home.
  4. Insulate and ventilate attic spaces: Attics can trap heat and humidity, which can seep into your living areas. Proper insulation and ventilation in your attic can help regulate temperature and humidity levels. Install insulation in the attic floor and ensure adequate airflow using vents or fans. Proper ventilation will prevent hot air from affecting the rest of your home and reduce the overall humidity levels.
  5. Use moisture absorbers: Moisture absorbers, such as desiccants or silica gel packs, can reduce humidity in small spaces. You can place them in closets, cabinets, or other areas prone to excess moisture. These absorbers help to remove moisture from the air, preventing musty odors and minimizing the risk of mold growth.

Final thoughts

Maintaining humidity control during summer is crucial for a comfortable and healthy living environment. By implementing these expert tips, you can keep excessive moisture at bay and enjoy a comfortable, dry home. Remember, SERVPRO is always there to assist you in case of humidity and water damage. With their swift response, expertise, and comprehensive restoration services, SERVPRO ensures that your property is restored efficiently, minimizing disruptions and helping you get back to normal as soon as possible. Choose SERVPRO of South Cobb and experience the utmost professionalism and excellence in water damage restoration.

5 Effective Firework Safety Tips for a Happy Memorial Day

5/29/2023 (Permalink)

Keep safe, and let this Memorial Day be a time of joy!

Keep these firework safety tips this memorial day to safeguard your property and loved ones.

Memorial Day is a cherished holiday that brings together families and communities across the nation to honor the brave men and women who have made the ultimate sacrifice for our freedom. It is a time of remembrance and reflection, but it is also a time of celebration. 

Fireworks have become an integral part of the Memorial Day tradition, lighting up the night sky and filling our hearts with awe. However, it is crucial to prioritize safety during these festivities to prevent property damage and ensure the well-being of our loved ones. In the following blog post, we will review five firework safety tips to ensure your property is safe from fire damage. 

In the unfortunate event of fire damage, choosing a reliable and experienced company like SERVPRO becomes paramount to restoring your property efficiently and effectively. When faced with fire damage, you need a restoration service that understands the urgency and complexity of the situation. That's where SERVPRO excels. With years of experience and a reputation for excellence, SERVPRO is a trusted industry leader. Choosing SERVPRO ensures you receive top-notch professional assistance, comprehensive fire restoration services, and peace of mind during a challenging time.

5 tips from SERVPRO for a safe celebration with fireworks

Regarding fireworks, preparation is critical to a safe and enjoyable Memorial Day celebration. Here are some essential tips to keep in mind when lighting fireworks:

  1. Secure a suitable location: Choosing the right site for your fireworks display is vital. Ensure it is an open area, away from structures or flammable objects such as dry grass or trees. Additionally, be mindful of your neighbors and their properties, keeping a safe distance to avoid potential accidents.
  2. Read and follow instructions: Fireworks can be complex and dangerous if mishandled. Always read and follow the instructions provided by the manufacturer. Each type of firework has specific guidelines regarding ignition, handling, and safety distances. Ignoring these instructions can lead to severe consequences, including property damage or personal injury.
  3. Adult supervision: Fireworks should only be handled and ignited by responsible adults. Keep children at a safe distance from the fireworks, allowing them to enjoy the show while minimizing the risk of accidents. Adults should also avoid alcohol consumption while handling fireworks, as impaired judgment can lead to poor decision-making and hazardous situations.
  4. Safety equipment: Protective gear, such as safety glasses and gloves, should be worn when handling fireworks. These precautions may seem excessive, but they are essential for shielding your eyes and hands from potential debris and sparks. 
  5. Have a fire extinguisher handy: In case of a firework malfunction or an unintended fire, always have a fire extinguisher readily available. Make sure everyone presents knows its location and understands how to operate it. Quick and efficient action can help prevent a tiny spark from turning into a devastating fire that could cause extensive property damage.

SERVPRO's expertise in fire damage restoration 

Even with the utmost care and precautions, accidents can happen. If your property falls victim to fire damage during Memorial Day festivities, turn to the professionals at SERVPRO for swift and effective restoration services.

Upon arrival, SERVPRO's highly trained technicians will assess the extent of the fire damage to your property. Then, using advanced techniques and equipment, they will identify areas requiring immediate attention and develop a comprehensive restoration plan tailored to your needs.

SERVPRO's expertise extends beyond cleaning up fire debris. Their professionals are skilled in handling smoke and soot damage, which can be equally devastating to your property. Smoke and soot particles can permeate every nook and cranny, leaving behind an unpleasant odor and causing long-term damage if not adequately addressed. With their knowledge and specialized equipment, SERVPRO technicians can thoroughly clean and deodorize your property, eliminating the remnants of smoke and soot to restore a safe and healthy living environment.

Wrapping up 

As you prepare to celebrate Memorial Day with fireworks, prioritize safety to protect your property and loved ones. You can minimize the risk of accidents and fire damage by following the provided safety tips. However, in the unfortunate event that fire damage occurs, rely on SERVPRO professionals' expertise. With their swift response, specialized equipment, and comprehensive restoration services, they will help you restore your property, ensuring a smooth and efficient recovery process. Let this Memorial Day be a time of joyful remembrance while keeping safety at the forefront of your celebrations. Contact us today if you have any questions about our emergency fire restoration services!

Avoid a Drinking Fountain Leak: 5 Useful Tips

4/24/2023 (Permalink)

The professionals at SERVPRO are available 24/7 to help combat the most severe commercial water damage.

Drinking fountains can be found throughout the premises of almost every Atlanta commercial property.

Water damage is one of the most common forms of property damage, and it can be especially damaging in commercial buildings. Drinking fountains, installed for the benefit of everyone on the property, can become a significant source of water damage in many commercial properties. But, with the proper care and maintenance, you can prevent a drinking fountain leak from causing costly water damage to your building.

This article will examine five essential tips for avoiding commercial water damage due to a drinking fountain leak. With these best practices in mind, you can keep your Atlanta business safe from expensive damages caused by a faulty drinking fountain. 

If your property suffers from water damage, contact the professionals at SERPVPRO of South Cobb for emergency water damage restoration.

What causes a drinking fountain leak?

A malfunctioning or broken seal is the most common cause of a drinking fountain leak. 

A seal is the rubber gasket between the faucet head and body. Over time, this seal can wear out and no longer provide an effective barrier against water penetration. In addition to the rubber gasket seal, other possible causes of a drinking fountain leak include a buildup of dirt and debris, corroded pipes, or a damaged faucet.

SERVPRO's tips for avoiding a drinking fountain leak

The following are five tips from the professionals at SERVPRO of South Cobb for avoiding a drinking fountain leak and the resulting commercial water damage:

  1. Regularly clean your drinking fountains: Clean your drinking fountains thoroughly regularly. Deep cleaning your drinking fountains will help remove any dirt, debris, or minerals that could build up and cause a drinking fountain leak.
  2. Inspect the seals: Check the seals on your drinking fountains regularly to ensure they are in good condition. If the seal appears worn, brittle, or cracked, replace it immediately.
  3. Replace old drinking fountains: Even if a drinking fountain isn't leaking, it may be time to replace it if it's been used for a long time. Old drinking fountains are more likely to experience leaks due to age and wear and tear on the seals. 
  4. Protect your drinking fountains: Minimize debris buildup around your drinking fountains by installing covers or screens. Covers will reduce any dirt, leaves, or other debris that could cause a leak.
  5. Regularly test for leaks: Schedule regular tests to check for leaks in your drinking fountains. Testing will help you identify potential problems before they cause costly commercial water damage.

By implementing these tips, you can avoid costly commercial water damage from a drinking fountain leak in your Atlanta property.

Steps to take when affected by a drinking fountain leak

Act immediately to prevent further damage when your property is affected by a drinking fountain leak. Here are the steps you should take if your property is affected by a drinking fountain leak:

  1. Immediately turn off the water supply to the drinking fountain when you become aware of a leak. Immediately turning off a leaking drinking fountain will help to minimize the extent of the damage caused.
  2. Contact a professional water damage restoration company immediately. The experienced professionals at SERPVPRO of South Cobb can help to restore your property and prevent further damages quickly.
  3. Contact your property insurance provider to start an insurance claim.

By following these steps when affected by a drinking fountain leak, you can minimize the extent of the damage and get back to business as quickly as possible.

Wrapping up

Commercial water damage is a property owner’s worst nightmare. The best way to avoid commercial water damage caused by a drinking fountain leak is to take preventative measures throughout the year. Regularly cleaning your drinking fountains, inspecting seals, replacing old drinking fountains, protecting your drinking fountains from debris, and periodically testing for leaks can all help to prevent costly damages.

If your property has experienced water damage, contact the experts at SERPVPRO of South Cobb for emergency water damage restoration. By acting quickly, you can minimize the extent of the damage and get back to business as soon as possible.

Antimicrobial: The #1 Secret Weapon of Effective Restoration

3/27/2023 (Permalink)

The professionals at SERVPRO only apply the highest quality antimicrobial solutions!

In every SERVPRO truck, you will find an antimicrobial solution ready to combat unwanted microbes!

When you look at a SERVPRO insurance repair estimate, you will most likely see a line item mentioning an antimicrobial solution's application. This service is included because antimicrobial solutions are essential to the professional cleaning and restoration services offered by SERVPRO of South Cobb. 

Antimicrobial products have been proven to be highly effective at killing germs, bacteria, and other pathogens that may be present on surfaces after water and mold damage disasters in residential and commercial properties.

An antimicrobial solution has also proven to keep people safe while preventing further damage from occurring due to microbial growth. This article will explore the benefits of using antimicrobials for cleanup and restoration services and how they can help kill off unwanted microbes!

The benefits of antimicrobial solutions in the cleaning and restoration industry

The use of antimicrobial products in the cleaning and restoration industry is widespread due to their effectiveness in killing off germs, bacteria, and other pathogens. In addition, antimicrobial solutions are proven to be highly efficient at removing mold and mildew from surfaces and preventing further damage from occurring due to microbial growth.

Antimicrobials are typically applied in areas affected by water or mold damage, as these types of damage are most vulnerable to microbial growth. An antimicrobial solution can help prevent further contamination and reduce the risk of spreading disease-causing germs. Antimicrobials are also highly effective at killing unwanted microbes that may remain present after a water or mold disaster.

In addition to eliminating mold, bacteria, and other pathogens, antimicrobials can provide an extra layer of protection against future microbial growth. Antimicrobial solutions are specially formulated to resist and reject any foreign microbe. With that extra layer of protection, your surfaces will remain clean, safe, and free from potential health hazards for extended periods.

How do antimicrobials kill microbes?

Antimicrobials break down the cell walls of microbes, preventing them from reproducing and leading to their eventual death. We use antimicrobial solutions on various surfaces, including carpets, upholstery, and hardwood floors.

For example, we can apply an antimicrobial solution to the affected area during a mold damage restoration job. The antimicrobial will break down the cell walls of any potential mold spores, reducing their ability to reproduce and spread further.

Additionally, if you are dealing with a water damage incident, you may use an antimicrobial solution to reduce the risk of contamination from bacteria and other pathogens commonly in water. An antimicrobial solution can help keep your property safe and free from the potential health hazards associated with microbial growth.

Antimicrobials can kill off many unwanted microbes in just one application when applied correctly! As a result, antimicrobials are an excellent choice for those looking to keep their homes and businesses safe from microbial growth.

What antimicrobial solution do the professionals at SERVPRO use?

The professionals at SERVPRO of South Cobb use Benefect, a high-performance antimicrobial solution that protects against germs, bacteria, and other pathogens. Benefect is designed to be used on both hard and soft surfaces and has proven to be an effective tool in the fight against microbial growth.

Many other antimicrobial solutions are on the market, but Benefect is a favorite among SERVPRO professionals due to its effectiveness and long-lasting protection.

Wrapping up

We hope you enjoyed learning about antimicrobial products and why SERVPRO professionals use them in cleaning and restoration services. Antimicrobial solutions have been proven to be highly effective at killing germs, bacteria, and other pathogens that may be present on surfaces. They can also help reduce the spread of harmful bacteria, which helps protect those nearby.

The professionals at SERVPRO of South Cobb take pride in providing our customers with the highest quality cleaning and restoration services. Antimicrobial solutions are essential to these services and can help ensure your home or business is free from unwanted microbial growth!

If you have any questions about antimicrobial solutions, please don't hesitate to contact us! We look forward to hearing from you.