Who To Call for Flooding?

8/17/2020 (Permalink)

We are available 24/7 to service all water damage restoration emergencies

SERVPRO is available for all types of flood damages and has an on-call crew for Late Night Water Damage Mitigation

SERVPRO techs provide Atlanteans with water damage repair

Commercial and residential owners are susceptible to be affected by water damage. Water damage can result from a burst pipe in a restroom or a sink overflow in the kitchen. SERVPRO is one call away for fast cleanup performed to code, to ensure employees and customers are safe.

Are you in need of comprehensive water damage repair services in Atlanta? 

WHAT CAUSES BASEMENT FLOODING?

We have received the following calls as the result of basement flooding: 

1. Oversaturation of groundwater
2. Broken sump pumps
3. Storm drain backup
4. Burst pipes 
5. Leaking appliances/fixtures 

SERVPRO services cover everything from water extraction to structural and contents drying.

What NOT to do during a flooded basement?

• Do not flush an overflowing toilet. A toilet overflow indicates a possible plumbing issue, and flushing makes the problem worse.
• Do not handle dirty water on your own. Toilet water has microbes that are not safe to handle without proper personal protection equipment (PPE).
• Do not DIY plumbing repairs. It is best to have a certified plumbing professional service a broken pipe or clogged pipe.  

What TO DO during a flooded basement?

A flooded basement is one of the most frustrating things a property owner will endure. Following these three steps will help you navigate the situation:

STEP 1: CALL YOUR INSURANCE COMPANY.

Property insurance and renters insurance often requires special flood insurance for flooding caused by mother nature. Flood coverage is typically not covered by your regular policy. However, most insurance policies cover flood damage caused by appliance failure or a burst pipe.

You can count on SERVPRO to work directly with your insurance company throughout the water cleanup, extraction, and water removal process so that your claim goes as smoothly as possible. 

STEP 2: REMOVE IMPORTANT ITEMS.

Once it is safe to venture into the flooded basement, it is good to get all of your essential and sentimental items to a dry area. We recommend only removing objects that have been affected by clean water and not by any dirty water because contaminated water can carry pathogens that can be harmful to touch. 

STEP 3: CALL YOUR LOCAL SERVPRO TO CLEAN UP, SANITIZE, AND DEODORIZE.

Once water cleanup begins, remember to keep safety first. Do not use electronic devices that have come into contact with the water. When you call SERVPRO, you will be hiring trained professionals that specialize in water cleanup. All of our SERVPRO specialists have received the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The IICRC certification guarantees compliance with standards for professional water damage and flood damage restoration. 

Every single one of our SERVPRO trucks is equipped with water extraction, drying, and moisture testing equipment to handle any size damage. 

SERVPRO is here to help!

SERVPRO technicians use precise calculations to determine both the placement and proportion of their water damage equipment. There are many variables involved when handling water damage. We have seen every size disaster and are ready to handle anything that comes our way. Call SERVPRO of South Cobb today at  (770) 739-2355, and one of our technicians will arrive within four hours.