Pre Mitigation Documentation: 3 Best Ways to Track Property Damages

8/25/2021 (Permalink)

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Pre mitigation documentation will speed up the claims process and ensure the property is put back together in record time!

The professionals at SERVPRO of South Cobb have handled it all when it comes to property damage claims. Our IICRC certified firm specializes in fire/water/mold restoration and has found that the number one way to help the property owners we serve is to start with pre mitigation documentation.

In the following blog post, we will define what pre mitigation documentation is, the best three ways to document damages from a disaster, and what software we prefer to use for the pre mitigation documentation process.

What is pre mitigation documentation?

Pre mitigation documentation is the process of documenting damages to a property before mitigation efforts are started. Pre mitigation documentation is one of the most important steps in the restoration process because it helps prove liability, saves time and money on litigation, and helps speed up the claims process.

Pre mitigation documentation is an effective way to track what needs to be done for your home or business property to return to its original state. Pre mitigation documentation also gives a property owner peace of mind knowing that all damages have been tracked by the professionals handling the damage cleanup and restoration process.

Who is responsible for pre-mitigation documentation?

When it comes to pre mitigation documentation, we believe that both the property owner and restoration professionals should prioritize the pre mitigation documentation process. The professionals at SERVPRO of South Cobb will always document the damages done to a property before performing any services.

A property owner should prioritize pre mitigation documentation to ensure that all records align with what the restoration professionals and the insurance company have agreed upon.

Pre mitigation documentation helps create a plan.

When it comes to property restoration, certified restoration professionals understand that no property damage is alike. Therefore, every disaster restoration job needs to start with a plan that starts with pre mitigation documentation followed by restoration services. Documenting the damages done to the property will help the restoration professionals scope the work needed to be done. 

Three ways to track pre mitigation damages

As we have already mentioned, pre mitigation documentation will occur before any restoration cleanup begins. We have found the following three ways best for pre mitigation documentation:

1. Notes: Notes allow for written documentation of damages and are an essential pre mitigation documentation method, as pictures may miss things or not show certain aspects that notes will convey.
2. Pictures and Videos: Pictures and videos offer a visual representation of what damages occurred to the property.
3. Spreadsheets: Part of the pre mitigation documentation needs to include an itemization on a spreadsheet so that all parties know what was damaged in the disaster. You can either use a spreadsheet or XactContents by Xactware.

The best pre mitigation documentation software

The disaster restoration professionals at SERVPRO of South Cobb rely on Matterport scans to ensure that the pre- mitigation documentation happens quickly and thoroughly. Matterport provides a three-dimensional camera scan that creates a realistic image for the viewer. Insurance adjusters and estimators love Matterport scans because they can see the restoration damages from various viewpoints without going on-site.

Wrapping up

We hope you enjoyed learning about the importance of pre mitigation documentation. Pre mitigation documentation has proven to help the property damage claims process.

Please contact us today if you require emergency disaster restoration services throughout the greater Atlanta region. Our highly trained professionals are available 24/7, 365 days a year, for any questions or concerns.

SERVPRO of South Cobb prioritizes customer services above anything else; when you call us, you will receive a team of professionals who treat your property like their own.